Protocol of access & authorized persons

Access rules for Authorized Persons

1. Access to the Bamboozle co-location Area(s) in which Equipment of customer is colocated will only be granted if the contact person of customer is authorized and if the contact person designated by customer is registered at the reception desk, and will submit to the following access rules:

2. Access rules during Office Hours:

   1. The authorized employee of customer with PAC (Personal Access Card) may have access to facility of Bamboozle without notice in advance.

   2. The authorized employee of customer without PAC reports at the reception desk, states the purpose of his or her visit and proves his or her identity with a valid ID;

   3. The authorized employee of customer shall register in the visitors’ register;

   4. The visitor’s badge provided by the reception desk must be worn visibly at all times;

   5. The access pass provided by the reception desk gives access to the protected Co- location Area(s).

3. Access rules outside Office Hours:

   1. For access outside Office Hours, the same rules apply as those for access during Office Hours indicated under Definitions.

4. When leaving the Bamboozle co-location area, the authorized employee of customer shall return the visitor’s badge and the access pass at the reception desk (in case of departure during Office Hours) or at the security service (in case of departure outside Office Hours) and shall deregister from the visitors’ register

Access rules for third parties

1. Access to the Bamboozle Co-location Area(s) in which customer Equipment of customer is housed shall only be granted to a third party called in by customer if: The employee of the third party may only be escorted by personnel of customer; or

2. Customer shall guarantee and ensure that the employees of third parties will comply with the access rules stated here below.

3. Access rules during Office Hours:

   1. The access rules applicable to authorized employees of customer, as specified under Article (a) through (d), shall apply by analogy; The third party’s employee will be escorted by an employee of Bamboozle or customer to the place where the work is to be performed; In the event that an employee of a third party is not escorted by an authorized employee of customer, he must have left the Bamboozle co-location area by 18:00 hours at the latest unless the Customer has authorized the person by name.

4. Access rules outside Office Hours: For access outside Office Hours, the same rules apply as those for access during Office Hours, as indicated under Article 2.3(a) and (b), on the understanding that the third party’s employee must announce his arrival at least half an hour in advance

5. Access to the Bamboozle co-location area shall only be granted if the third party is accompanied by an authorized employee of customer.

6. When leaving the Bamboozle co-location area, the third party’s employee shall return the visitor’s badge and the access pass at the reception desk (in case of departure during Office Hours) or at the security service (in case of departure outside Office Hours) and shall deregister from the visitors’ register.